My car is in excellent condition, but their website gave me the Fair market value for $49K for my vehicle. From their website I did request a trade in value for my vehicle. I wanted change my vehicle and decided to purchase a used 2020 540i xdrive from this location. I wasn’t very happy with Boston dealer’s service and I started going to Sudbury dealership. I purchased my 2018 BMW 750i Xdrive from Herb Chambers Boston dealership. NEVER buy from Herb Chambers car dealers!! Walsh, and he says that his team made a mistake by telling me that is was a “new” car and that I own it now and if I wanted to “sell” it back to them I could. ![]() The day I am picking up the car I find out, by accident, that it actually is a “demo” car – demand to speak to the GSM, Mr. It had all the features I wanted and they convinced me it was not a “demo” so I did the deal. They claimed the GM only test drove it a for a few of days (put 200 miles). How could I be so WRONG! I bought a $140K “New” car from BMW Sudbury – which actually turned out to be a “demo” car which the dealer insisted, in writing, from the beginning that it was a new car and NOT a demo. I wish there was a way to give less than 1-star!! I have lived in MA for 10+ years and have bought 6 new cars over those years – every time I wanted to buy a new car my friends would say, NEVER buy from Herb Chambers! After 10 yrs., I thought they cannot be that bad than other car dealers in town. I paid $200.00 to have smoke blown up my butt. As I was driving home, I realized the car had not even been washed. After 25 minutes, Yordanys came out with the paperwork and the diagnostic bill, making a snide comment to my boyfriend, "Good luck".pausing."that car is unsafe", not even bothering to apologize for the wait. While waiting, I took a phone call, and my boyfriend who was with me, waited for the car. When I arrived, the car was not ready, and the paperwork was not done. When I contacted Yordanys to let him know, he said that was fine, asked when I would be there, and said he would have the paperwork and car ready for me. At this point I elected to take the car back and get the caliper replaced elsewhere. Additionally, apparently my car needed both front calipers replaced, front rotors, front pads, wear sensor and back rotors, back pads, and back wear sensor. Fast forward a couple hours and I get an update from Yordanys, I was told that they did not have the part, and wouldn't have one until Monday (this was Friday). ![]() I was also offered the complimentary car wash. I explicitly asked if the part was in stock and my service representative Yordanys said "Yes, and the job should only take about 5hrs and will be ready for pickup by close today." I was also told that with the parts, labor, and diagnostic fee, I should come in ballpark at $1000.00 max. This week I brought my car in for service- it needed a new caliper on the right front wheel.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |